I'm trying to report on a grouping of records, but there is no Report button available. Why not?

If you're not able to report on a record or grouping of records, it's likely due to one of the following reasons: (1) you do not have reporting permissions for the center that owns the record (2) you do not have reporting permissions for the type of record you are attempting to report on, or (3) you're trying to report on center record or eCenter request records which do not have any reports associated with them.

There are five major types of permissions that can be assigned to a single user account: view, report, edit, add, and delete. Each of these permissions types exist independently of each other and can be assigned on a per-center basis and per-record-type basis. For example, you could have view, report, add, edit, and delete permissions for a center's client records, but for that center's client activity records, only view and edit permissions. And for another center, you might only have view permissions across the board, with no ability to edit or manipulate that center's records.

If you would like to review your user account permissions, request a copy from your WebCATS system administrator. For more information on user account permissions, visit the FAQ titled What are user permissions and how do they impact my ability to view, add, report, edit, and delete records?.

Want more? Browse our extensive list of WebCATS FAQs.

© 2009 Softshare, Inc. All rights reserved.